Commitment
Accessibility Statement
Last updated October 17, 2025
Our Commitment to Accessibility
Our Commitment
We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and adhere to many of the available standards and guidelines to ensure an inclusive experience for all visitors.
Accessibility Features
Keyboard Navigation
Our website is fully navigable using only a keyboard. You can use the Tab key to move forward through interactive elements, Shift+Tab to move backward, and Enter or Space to activate links and buttons.
Screen Reader Compatibility
We ensure our website works seamlessly with popular screen readers including JAWS, NVDA, and VoiceOver. All images include descriptive alt text, and interactive elements have proper ARIA labels.
Clear Visual Hierarchy
Our design uses clear headings, consistent layouts, and logical content structure to make information easy to scan and understand. We maintain a clear visual hierarchy throughout the site.
Color Contrast
All text and interactive elements meet WCAG 2.1 Level AA color contrast requirements, ensuring readability for users with visual impairments or color blindness.
Responsive Text Sizing
Text can be resized up to 200% without loss of content or functionality. We use relative units to ensure text scales properly with browser zoom and user preferences.
Focus Indicators
All interactive elements have visible focus indicators, making it easy to see which element is currently selected when navigating with a keyboard.
Skip Navigation Links
Skip links allow keyboard and screen reader users to bypass repetitive navigation and jump directly to the main content of each page.
Descriptive Links
All links have descriptive text that clearly indicates their destination or purpose, avoiding generic phrases like 'click here' or 'read more'.
Standards & Compliance
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
WCAG 2.1 Level AA
Target StandardWe aim to meet the international standard for web accessibility, covering perceivability, operability, understandability, and robustness.
Section 508
CompliantOur website is designed to comply with Section 508 of the Rehabilitation Act, ensuring accessibility for federal employees and the public.
ADA Compliance
In ProgressWe work to ensure our website meets the accessibility requirements of the Americans with Disabilities Act (ADA).
Supported Assistive Technologies
Our website is designed to work with a wide range of assistive technologies. We regularly test with the following tools to ensure compatibility:
Screen Readers
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
- Narrator (Windows)
Browser Tools
- Built-in browser zoom
- High contrast modes
- Custom stylesheets
- Text-to-speech extensions
Input Devices
- Standard keyboards
- Alternative keyboards
- Voice control software
- Switch controls
- Eye tracking devices
Known Limitations
Despite our best efforts, there may be some limitations to the accessibility of our website. We are aware of the following issues and are actively working to address them:
Third-Party Content
Some third-party embedded content (such as payment processors or social media widgets) may not be fully accessible. We work with our partners to improve accessibility.
PDF Documents
Some older PDF documents may not be fully accessible. We are working to update these documents to meet accessibility standards.
Video Content
Some video content may lack captions or audio descriptions. We are working to add these features to all video content.
Ongoing Accessibility Efforts
Regular Audits
We conduct regular accessibility audits using automated tools and manual testing with assistive technologies to identify and fix issues.
Staff Training
Our team receives ongoing training on accessibility best practices and inclusive design principles to ensure accessibility is considered in all aspects of our website.
User Feedback
We actively seek and incorporate feedback from users with disabilities to improve our website's accessibility and usability.
Technology Updates
We stay current with the latest accessibility standards and technologies, regularly updating our website to incorporate new accessibility features and improvements.
Third-Party Partnerships
We work with our vendors and partners to ensure all third-party tools and services integrated into our website meet accessibility standards.
Tips for Using Our Website
Adjusting Text Size
You can increase text size by using your browser's zoom feature (Ctrl/Cmd + Plus) or by adjusting your browser's default font size in settings.
Keyboard Shortcuts
Use Tab to navigate forward, Shift+Tab to navigate backward, Enter to activate links and buttons, and Escape to close modals and overlays.
Screen Reader Mode
Enable your screen reader before visiting our site for the best experience. Our pages are structured with proper headings and landmarks for easy navigation.
High Contrast
Enable high contrast mode in your operating system or browser for improved visibility. Our site respects system preferences for contrast and color schemes.
Reduce Motion
If you prefer reduced motion, enable this setting in your operating system. Our site respects the 'prefers-reduced-motion' setting and minimizes animations accordingly.
Feedback & Assistance
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We are committed to addressing accessibility issues promptly and effectively.
Get Accessibility Support
If you need assistance accessing any content on our website, or if you wish to report an accessibility issue, our team is here to help. We typically respond to accessibility inquiries within 2 business days.
Contact form
Send us a message
Pick the Accessibility topic — replies within two business days
Live Chat
Available on our website
Monday-Friday, 9 AM - 6 PM EST
Request Alternative Formats
We can provide information in alternative formats such as large print, audio, or accessible electronic formats. Please specify your preferred format when contacting us.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. We take all accessibility concerns seriously and will work diligently to resolve any issues. This accessibility statement was last reviewed and updated on October 17, 2025. We review and update this statement regularly to reflect our ongoing commitment to accessibility.