Privacy Policy

This Privacy Policy delineates the procedures by which DABOV Specialty Coffee and its affiliates and subsidiaries (referred to herein as "DABOV," the "Company," "we," or "our," as applicable) may amass, employ, and disclose information about you. Applicable to any information acquisition during your use or access of our websites (individually a "Site") and services (collectively the "Services") featuring or linking to this Privacy Policy, or during any other interactions with us.

This Policy is subject to periodic updates. Notification of any modifications will be disseminated by posting the revised Policy on our Sites, accompanied by the date of the changes. The effectiveness of these changes shall be determined by the indicated date. The revised Policy supersedes all previous versions and applies to all current users of our Services. In the event of material alterations, we commit to providing suitable notice. It is advisable to routinely review this Privacy Policy to stay abreast of our information practices and the options at your disposal.

Data Collection and Disclosure

In the course of our operations, we may procure various categories of information about you, encompassing:

This comprehensive disclosure aims to elucidate the nature and scope of data we may collect during your engagement with our Services, thereby fostering transparency and ensuring your informed understanding of our information-gathering practices.

Information Gathering Methods

The acquisition of information about you is facilitated through various distinct methodologies:

When you engage with our Services, data is procured directly from you through activities such as online purchases at dabov.us, composing reviews, subscriptions to mailing lists, account creation, participation in loyalty programs, entry into competitions, or response to surveys.

Furthermore, information garnered from external sources supplements the data collected from you. This may include demographic details or other pertinent data facilitating tailored communications and an improved understanding of our audience. The utilization of this data aims to enrich and personalize your experience with the Services, as well as to conduct internal business analyses and meet other business objectives. Additionally, this data may be employed to target communications, apprising you of products and services aligned with your interests. Periodically, your information may be utilized to assess ad quality and responses, and for internal business analysis purposes.

Utilization of Information

The information obtained from and about you serves a spectrum of corporate objectives within the bounds of legal and ethical considerations. Such utilization encompasses responding to your queries and comments, disseminating information about this Policy or our Terms of Use, and furnishing requisite customer service.

Furthermore, your data is employed to facilitate the procurement of our products, manage and execute orders, and oversee your enrollment with our Services for enhanced accessibility to our features. The optimization of our products and Services is achieved through the judicious use of information, contributing to the efficiency of our offerings.

Tailoring the Services to your specific needs involves a meticulous analysis of the data in our possession. This includes the retention of your preferences and settings, as well as customizing the content you encounter, thereby simplifying your access to your account.

In the realm of advertising and promotional endeavors, your data is utilized to relay information about new products, deals, promotions, and customized advertisements for our services and products. Additionally, data may be employed in the administration of raffles or competitions, with content dissemination occurring through various channels such as email and social media platforms. Should you wish to cease receiving marketing emails, the option to "Unsubscribe" is made available through the links embedded in these communications.

Moreover, your information plays a pivotal role in safeguarding our enterprise and its stakeholders. It is instrumental in identifying fraudulent activities, and ensuring the security of our Services and systems to protect both you and our broader clientele. The information is also applied for other legitimate purposes, as deemed necessary or as may be disclosed to you.

Targeted Marketing and Data Analytics

In the pursuit of targeted marketing initiatives and comprehensive data analytics, we engage external entities to furnish us with insights, present advertisements, and conduct related activities across the web and social media channels. Employing tools such as cookies, web beacons, software development kits, device identifiers, and other similar mechanisms, these entities systematically collect data about your utilization of our Services, as well as other websites and mobile applications. The data encompasses but is not limited to your IP address, web browser details, mobile network information, pages viewed, duration of engagement on pages or within mobile applications, links accessed, and conversion particulars.

This gathered information is strategically utilized to exhibit advertisements aligned with your preferences on external entities' websites or mobile applications. Simultaneously, it facilitates the assessment and monitoring of data, gauging the popularity of specific content and providing insights into your behavioral patterns.

For additional information regarding interest-based advertisements or to exercise the option of opting out from having your web browsing data utilized for behavioral advertising by entities affiliated with the Digital Advertising Alliance, comprehensive details are available for your review and consideration.

Disclosure of Information

The divulgence of information is a procedure undertaken within the confines of legal and ethical parameters, involving communication within our corporate entity, with service providers, and other third parties integral to our operations. This encompasses the entirety of direct and indirect subsidiaries under the parent company DABOV, potential future affiliates, external entities engaged in business, technical, professional, or marketing-related services, as well as those aiding in fraud detection, service operations, and data analytics, including market research companies. In certain instances, these entities may utilize the information for their internal analytical purposes.

Should there be an acquisition or merger involving DABOV Specialty Coffee or any segment of its business, all categories of information may be disclosed as part of the transaction. This extends to scenarios involving the sale or transfer of our business, a specific brand, or assets in the context of bankruptcy proceedings.

Additionally, the revelation of personal information may occur when deemed necessary to comply with the law, safeguard our rights or the rights of others, or prevent imminent harm. Such instances encompass responding to legal requests, averting harm, and adhering to lawful processes or other requests, as well as ensuring compliance with legal obligations or protecting the rights, property, or safety of us, our customers, or other stakeholders. Moreover, information may be shared to investigate, prevent, or take action concerning illicit activities, suspected fraud, potential threats to individual safety, or violations of our Terms of Use.

Third-Party Controlled Content

Within our Services, you may encounter links directing to external websites, each governed by privacy policies distinct from our own. It is imperative to acknowledge that the practices of these third-party sites fall outside the purview of our responsibility, and as such, our Privacy Policy does not apply to them. The information collection, storage, and utilization processes on these websites are beyond our control. Before engaging with such sites, we strongly recommend a thorough review of their respective privacy policies to ensure comprehensive awareness and understanding of their data handling practices.

Data Aggregation

We retain the prerogative to aggregate the data procured from and related to you, encompassing details voluntarily provided by you, information automatically collected through our Services, data acquired offline, from alternative computers or devices under your usage, and external third-party sources. This comprehensive data consolidation allows us to enhance the efficiency and personalization of our Services while operating within the legal and ethical confines governing such practices.

Options Concerning Personal Data

Depending on your jurisdiction of residence, you may possess certain rights to request additional information about, access, rectify, and/or erase personal information that has been collected, used, and disclosed about you. Access, review, and correction of specific information can be executed by logging into your account and navigating to the "settings" page. Alternatively, requests for access, correction, or deletion of your personal information can be submitted via communication with us at [email protected] or by contacting our customer support at (470)-210-7949. To validate the authenticity of your request, we may seek information about your recent interactions with us, such as your name, email address, or phone number. In the event of a denial of your request, and should you find the resolution unsatisfactory, an appeal can be initiated by contacting us at [email protected].

If you opt not to allow your web browser to accept cookies, you can typically modify your browser settings to eliminate or decline cookies. However, it is important to note that such actions may restrict the availability and functionality of our Sites.

The choice to abstain from receiving promotional messages from us is at your discretion and can be facilitated by adhering to the instructions provided during the sign-up process, as well as those articulated in the messages themselves. Despite opting out of promotional communications, it remains possible for us to contact you with non-promotional messages pertinent to your account, our ongoing relationship, or our continuing business interactions.

Disclosures for California Residents

In compliance with California law, as a California resident, you are entitled to receive additional information concerning our practices related to the collection, utilization, and disclosure of personal information. Historically, our data collection has encompassed identifiers, demographic information, commercial details, internet or other electronic network activity information, audio and visual data, inferences, and sensitive personal information, such as precise geolocation information. For a comprehensive understanding of the specific data points collected and the sources of such acquisition, kindly direct your inquiries to us via email at [email protected].

Retention of personal data aligns with the duration required to fulfill the intended purposes for which it was originally gathered, encompassing the provision of DABOV Specialty Coffee services. In instances where sensitive personal information, such as precise geolocation information, is acquired, its utilization is contingent upon your explicit consent. The utilization of sensitive personal information for making inferences about you is expressly avoided, and such information is not employed for such purposes. Concerning advertising and marketing endeavors, we may share or sell identifiers, commercial information, and internet or other electronic network activity information with third parties. Importantly, we neither knowingly share nor sell personal information belonging to consumers under the age of 16.

Discounts, Rewards, Offers

In pursuit of fostering customer loyalty and engagement, we extend various financial incentives, including discounts, rewards, exclusive offers, and other benefits, to individuals participating in our loyalty program or engaging in promotional campaigns. To facilitate your participation in these incentives, we will request the collection of specific personal information such as your name, email address, phone number, birthday, purchase preferences, interests, and purchase history. Upon registration, additional terms and conditions pertinent to the offered incentives may be provided. It is crucial to note that the value of the incentive correlates with the significance of the personal information provided. Opting into a financial incentive is achievable by adhering to the sign-up or participation instructions, and the flexibility to opt out of ongoing benefits is granted at any time through the instructions outlined in the loyalty program or promotional campaign.

Age Restriction Notice

Our website is explicitly intended for individuals aged 18 years or older. If you are a parent or legal guardian and suspect that your child has provided us with personal information, kindly reach out to us using the contact details provided within this policy, designating your correspondence as a "Parental Information Request." Furthermore, for comprehensive insights into safeguarding children's privacy, please refer to the designated resource here. It is imperative to note that our sites and applications are designed for adult usage, and we deliberately refrain from knowingly collecting personal information from individuals below the age of 18.

Data Security

In the pursuit of safeguarding the integrity of our network and systems, we implement prudent security measures. However, given the inherent characteristics of the Internet, we cannot provide absolute assurance regarding the complete security of your interactions with our sites. Consequently, we strongly recommend that you adopt precautionary measures, including refraining from sharing or reusing passwords, to contribute to the protection of your data. Your proactive engagement in these practices is instrumental in enhancing the overall security of your online experience with us.